If you cannot use a Samsung printer after the Windows 10 Version 1803 Update, do not despair: this article has a list of tried-and-true methods for resolving Samsung printer issues on Windows 10. Thus, it is time to fix printer problems since the release of Windows 10 in April.
- Ascertain that the issue is not a hardware one.
- To begin, verify that your printer functions properly when linked to another computer.
- There is always a possibility of a hardware problem, so save yourself some time and work by ruling it out from the start.
Verify that your Samsung printer has been identified.
Because Windows 10 is unlikely to be able to see the printer in question, you should assist it in this endeavour:
- Navigate to the Start menu and choose Settings.
- Select Printers & Scanners from the Devices menu.
- Verify that your printer appears in the list of available devices.
- If you haven’t already, click Add a printer or scanner.
- Wait for your operating system to find the desired printer.
- If that does not work, choose ‘The printer I want is not listed‘.
- After that, select ‘My printer is a bit older. Assist me in locating it.’
- Windows will attempt to locate your device once again.
We hope your printer is now operational.
Disable your antivirus software.
Numerous customers have complained that their antivirus software now prevents them from using Samsung printers after the Windows 10 Version 1803 Update. It is prudent to confirm whether this is the situation in your instance. As such, briefly deactivate your security solution and check to see whether your problem has been addressed. If it has, either set the programme to see your printer as a safe device or use another solution to safeguard your computer. Auslogics Anti-Malware, for example, is intended to keep malware away while avoiding hardware or software incompatibilities.
Utilize specialized troubleshooters
Fortunately, Windows 10 has a slew of troubleshooters targeted at resolving various problems that may arise on your PC. Two tools may be especially beneficial in your situation:
- To use the Windows logo + I keyboard shortcut, use the Windows logo + I key combination.
- After launching the Settings app, select Update & Security.
- To troubleshoot, go to Troubleshoot.
There are two troubleshooters that you should run sequentially: the printer troubleshooter and the hardware and device troubleshooter. We hope they are successful in resetting your Samsung printer.
Maintain your printer’s drivers.
The idea is that they may be too old to function correctly. You may manually update them: to do so, you must first determine the precise model of your device and the drivers it requires to operate correctly. Then you should visit the manufacturer’s website and do your search for the necessary software. Bear in mind that there is no space for error: installing the incorrect driver may result in your system malfunctioning.
You may as well use Device Manager to streamline the procedure. The instructions for this are as follows:
- Right-click on the taskbar’s Windows logo icon.
- From the menu, choose Device Manager.
- Locate the Samsung printer that is causing you problems.
- Right-click it and select Update Driver.
- Allow Device Manager to do an internet search for the required driver.
The simplest method to fix driver conflicts is by far to use specialized software. For instance, Auslogics Driver Updater enables you to update all your drivers in a single click these days. You won’t have to worry about compatibility or security problems with this programme.
Restore the Print Spooler
If none of the following solutions works, your Print Spooler may be experiencing problems. As a result, you should attempt to delete the spooler files and restart the service:
- To launch Search, use the Windows logo key + S shortcut.
- In the Search field, enter Services.
- Select the appropriate result and then go to the Services list.
- Locate the Print Spooler service. It requires a double-click.
- Choose Stop and then click OK.
- Return to Search and type % WINDIR % system32 spool printers.
- Empty the folder in question.
- Now go back to Services.
- Double-click on the Print Spooler icon.
- Choose Start.
- To save the modifications, set the starting type to automated and click OK.
You now understand how to resolve Samsung printer issues on Windows10. If you continue to have problems with your device, please leave a remark below – we are here to assist you!